Abbotsford Urgent and Primary Care Centre (UPCC)

Clinic Information

• The UPCC is for patients who require medical attention within 12 – 48 hours but are not emergent.

   

  • A UPCC is not intended to replace family physicians and nurse practitioners as a person’s first point of contact for health concerns, nor does it replace Emergency Departments for life-threatening illnesses or injuries.

   

  If you need urgent care, your first step is to register as a patient.

   

  1. Register as a patient

  You will need your BC Services Card with your Personal Health Number. Choose one of these two ways to register:

  • Call your nearest Urgent and Primary Care Centre.
    or
  • Go to your nearest Urgent and Primary Care Centre. Please note: Going to the Centre does not mean you will get help faster. People with the most urgent medical concerns are helped first.

  2. Speak to an urgent care nurse

  After you register with a UPCC, the next step is to speak to an urgent care nurse. A nurse will call you on the phone within 24 hours. Most people are called within two hours. The nurse will ask you more questions about your health concern.

  3. Get the care you need

  The nurse may ask you to come to the Urgent and Primary Care Centre at a certain time to see a member of the care team. Or, the nurse may give you suggestions for how you can get the care you need.

  Call 9-1-1 or go to the Emergency Department for serious symptoms like chest pain, head injuries or a broken bone.

  Examples of when to use urgent care:

  • Cuts that need stiches
  • Skin, sinus or lung infections
  • New wounds, including burns
  • New or worsening pain
  • New mental health issues such as low mood, anxiety or depression
  • New nausea and diarrhea
  • New pain or burning when peeing

   

   

  If you do not have a primary care provider and are looking for a family doctor or nurse practitioner please register online here.