Edmonds Urgent and Primary Care Centre (UPCC)

Clinic Information

• The Edmonds UPCC is for patients who require medical attention within 48 – 72 hours but are not emergent. Patients experiencing chest pains, head injuries or broken bones cannot be treated at the Centre and should always attend their local hospital’s emergency room.

   

  Providing team-based care for non-emergency health concerns to individuals in Burnaby and New Westminster.

   

  Examples of when to use urgent care:

  • Cuts that need stitches
  • Skin, sinus or lung infections
  • New wounds, including burns
  • New or worsening pain
  • New mental health issues such as low mood, anxiety or depression
  • New nausea and diarrhea
  • New pain or burning when peeing

   

  For life-threatening illnesses or injuries, please call 9-1-1 or go to the emergency department to be assessed and treated immediately.

  If you don’t have a critical or life-threatening illness or injury, learn about your other care options.

  If you need urgent care, your first step is to register as a patient.

   

  1. Register as a patient

  You will need your BC Services Card with your Personal Health Number. Choose one of these two ways to register:

  • Call your nearest Urgent and Primary Care Centre.
    or
  • Go to your nearest Urgent and Primary Care Centre. Please note: Going to the Centre does not mean you will get help faster. People with the most urgent medical concerns are helped first.

  2. Speak to an urgent care nurse

  After you register with a UPCC, the next step is to speak to an urgent care nurse. A nurse will call you on the phone within 24 hours. Most people are called within two hours. The nurse will ask you more questions about your health concern.

  3. Get the care you need

  The nurse may ask you to come to the Urgent and Primary Care Centre at a certain time to see a member of the care team. Or, the nurse may give you suggestions for how you can get the care you need.

   

  If you do not have a primary care provider and are looking for a family doctor or nurse practitioner please register online here.

Flu Shot Information

• For information on booking a flu vaccine CLICK HERE

Resources

• Take a look at the Burnaby Community Service Directory for general information about local services, useful handouts and videos.

If you do not understand or speak English well enough to have medical conversations, we can get you a medical interpreter in your language. The medical interpreter will help you communicate with your health care team. The interpreter will join by phone or video, if video is available. Please note, this might take time. This is a free service.

Languages spoken in addition to English

• Interpreter services available upon request