KB Health Primary Care Clinic (Virtual)

The KB Health Primary Care Clinic provides temporary healthcare support to patients in the Kootenay Boundary Region who do not have a Family Doctor or Nurse Practitioner, until they can be permanently attached to a physical clinic in their home community. The clinic does NOT provide emergency services; please call 9-1-1 or go to your local Emergency Department if you are experiencing an emergency. The interdisciplinary clinic team is committed to providing patient-centred and culturally safe care, while supporting patients to eventually find a permanent healthcare provider close to their home community.

Appointments typically happen on the phone or by video. However, for cases when your provider requests to see you in person, you will be able to book an in-person appointment at a site in Nelson, Castlegar or Trail.

NEW PATIENTS: KB Health does NOT accept new patients directly; all new patients must first register or be referred to the Health Connect Registry (HCR), a provincial waitlist for patients without a primary care provider (Family Physician or Nurse Practitioner).If you do not currently have a primary care provider and would like one, please register for the HCR online or by calling 8-1-1. You will be contacted when a provider in your area becomes available, which may be with our clinic or it may be somewhere else.

Take a look at the Kootenay Boundary Pathways Community Service Directory for general information about local services, useful handouts and videos.