Ladysmith Community Health Centre Urgent Care

Not currently accepting new primary care patients for ongoing care. If you are looking for a family doctor or nurse practitioner please register online here.

You can expect to be asked some screening questions upon arrival. You will be asked to provide your BC Health Services Card/Care Card.

How to Get Care at This Clinic

The Ladysmith Community Health Centre offers a range of services, including urgent care, mental health and substance use supports, and access to the Neurological Rehabilitation Outpatient Program.

You can visit the Urgent Care Centre for serious health issues that are not life-threatening. 

Walk-in only. Check opening times before you go, in case the clinic is at capacity and no longer accepting patients that day.

When you arrive, a nurse or doctor will assess how urgent your condition is. You’ll be seen based on need — not the time you arrived.

When to Visit the Urgent Care Centre

Your family doctor or nurse practitioner knows your healthcare needs the best, call them first.  If you can’t see them, visit this clinic for care for the following non-life-threatening health concerns.

When you arrive, a nurse or doctor will assess how urgent your condition is. People with more serious needs are seen first. Medical staff can run tests like X-rays or bloodwork and treat many issues on-site.  If you need more advanced care, they can arrange for an ambulance to take you to the hospital. Wait times depend on how urgently you need care.

Common Illnesses

• Coughs, colds, sore throat (see health advice for when to come)
• Ear infections
• Urinary tract infections (also available through pharmacy)
• Allergic reactions or asthma (if you have trouble breathing, call 911)
• Skin conditions (rashes, skin irritation, minor wounds or itchy spots)
• Stomach pain, nausea, vomiting, diarrhea and constipation
• Minor illnesses, fevers or infections in children
• Infections or abscesses

Minor Injuries

• Sprains and strains
• Stitches for cuts
• Suture removal
• Stabilizing you for hospital transport if needed

Reproductive and Sexual Health

• Pregnancy testing and options
• STI testing and treatment
• Support and care after sexual assault

When to use the Emergency Department (ER)

If you or someone in your care is experiencing a life-threatening medical condition or serious injury, do not hesitate to go to the nearest emergency department or call 9-1-1. To find examples of urgent medical conditions that require immediate care, visit islandhealth.ca/Find-Care.

Take a look at the Cowichan Valley Pathways Community Service Directory for general information about local services, useful handouts and videos.