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Northeast Urgent and Primary Care Centre (UPCC)

  • Appointments

    • In Person
    • Telephone

    To Book

    • Call our office
    • Patients must present to the clinic for registration. Then are seen based on urgency. Social Work appointments available for registered patients.
  • Clinic Information

    • The Northeast UPCC is for patients who require medical attention within 12 – 24 hours but are not emergent. The last patient will be accepted one hour before closing.


      With a focus on residents in the neighborhood’s of Hastings Sunrise, Renfrew Collingwood and Cedar Cottage, the  Urgent and Primary Care Centre will provide care for unexpected, non-life-threatening health concerns that require same-day treatment. If your primary care provider is not available (family doctor or nurse practitioner), you can go to the Northeast UPCC for illnesses or injuries such as:

      • Sprains and strains
      • Cuts, wounds or skin conditions
      • High fever
      • Infections, including chest, ear and urinary tract
      • Asthma attacks
      • New or worsening pain
      • Dehydration/constipation
      • Less serious child illness and injury
      • Worsening chronic disease
      • Social work services
      • Indigenous Elder support is also available on referral


      For life-threatening illnesses or injuries, please call 9-1-1 or go to the emergency department to be assessed and treated immediately.

      If you do not have a primary care provider and are looking for a family doctor or nurse practitioner please register online here.

    • Please review these GENERAL TIPS about how to prepare for a video or telephone appointment with your provider.
  • CLINIC Hours

    8:00 am - 10:00 pm 8:00 am - 10:00 pm 8:00 am - 10:00 pm 8:00 am - 10:00 pm 8:00 am - 10:00 pm 8:00 am - 10:00 pm 9:00 am - 5:00 pm

    Last patient accepted approximately one hour before closing. Clinic will stop accepting patients when daily capacity is reached.

  • Flu Shot Information

    • For information on booking a flu vaccine CLICK HERE
  • Resources

    Interpreter services are available free of charge if it’s difficult for you to communicate with health-care staff in English. Please speak to a staff member if you or your family needs the help of an interpreter.

  • Languages spoken in addition to English

    • Interpreter services available upon request
  • COVID-19

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