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Southeast Urgent and Primary Care Centre (UPCC)

  • To Book

    • Walk-ins accepted

  • Clinic Information

    • The Southeast Urgent and Primary Care Centre will provide care for unexpected, non-life-threatening health concerns that require treatment within 12-24 hours. If you do not have a primary care provider (family doctor or nurse practitioner) or your primary care provider is not available, then you can go to the Southeast UPCC for illnesses or injuries such as:

      Patients who require medical attention within 12 to 24 hours can receive care at UPCCs for conditions such as:

      • High fevers
      • Sprains and strains caused by minor accidents and falls
      • Minor bleeding or cuts that require stitches
      • Minor burns that may require care
      • Mild to moderate breathing difficulty or asthma attacks
      • Sinus, oral or lung infections
      • Nausea, vomiting, diarrhea or constipation
      • Skin conditions such as rashes or infections
      • Minor allergic reactions
      • Pain or burning when urinating
      • Non-severe new or worsening pain
      • New or worsening mental health concerns

      This list is not exhaustive, and whether a UPCC is appropriate will depend on your specific situation.

       

      Patients will be seen according to URGENCY. Social work and mental health services are also available on site. Note: Medical imaging and lab services are within walking distance from the SE UPCC.

       

      The UPCC will work in conjunction with family physicians and care providers and will not replace these as the first point of contact for non-emergency care, nor will it replace the Emergency Departments for life-threatening illnesses or injuries. Rather, the SE UPCC will be an additional service in the community, working in concert with all touch points for care to provide appropriate urgent services to patients, when and where they need it.

       

      If you do not have a primary care provider and are looking for a family doctor or nurse practitioner please register online here.

  • Clinic hours

    MON TUE WED THU FRI SAT SUN
    8:00 am - 10:00 pm 8:00 am - 10:00 pm 8:00 am - 10:00 pm 8:00 am - 10:00 pm 8:00 am - 10:00 pm 9:00 am - 10:00 pm 9:00 am - 5:00 pm

    Open regular hours statutory holidays. Last patient accepted approximately 1 hour before closing or when capacity is reached.

  • Flu Shot Information

    • For information on booking a flu vaccine CLICK HERE

  • Resources

    • Interpreter services are available free of charge if it’s difficult for you to communicate with health-care staff in English. Please speak to a staff member if you or your family needs the help of an interpreter.

  • Languages spoken in addition to English

    • Interpreter services available upon request
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