Dr. Jeanne Mace

Female

We are located across the street from Strathcona Beach Park, upstairs from Abbott St. Cafe. 

We are a collaborative Family Physician Group providing specialized maternity care.

Parking:

There is a parkade under the building for patient use only in the daytime. You will need to register your car’s licence plate with our office. There is also pay parking on the streets around the clinic.

Practice Philosophy:
In our practice we provide care in the office, hospital, long-term care, hospice, and at home. We also provide full maternity care for our own patients as well as patients referred to us from other family physicians who don’t practice obstetrics. We are not accepting new patients, other than for maternity care. We provide teaching for medical students and family medicine residents in our office.

Scheduling:
Your time and concerns are important to us.  When you book a regular appointment, please book it with your main physician. This allows continuity of care by a physician who knows your history. We schedule 10 minutes for most visits and 30 minutes for periodic health exams (“full physicals”).  Please check in 10 minutes prior to your scheduled appointment. 

Please assist us in our efforts to provide reduced in-clinic waiting times and timely access to routine and urgent visit bookings.  Please expect to have one concern addressed per visit.  If you have more than one concern you would like addressed, please present both issues at the start of the visit so that we can determine the most urgent one to address.  If both concerns can be managed appropriately within the single visit, we will endeavor to do so, otherwise please expect a return visit to properly address any additional concerns.

Your health is important, and conscientious medical care requires adequate time.  We do our best to respect your time by running on time; however sometimes unexpected issues arise which cause us to fall behind.  We sincerely apologize if this is the case.

For prenatal patients, note that we share coverage for deliveries to allow us protected time for other work-related commitments and time with our families on evenings and weekends.

Cancellation Policy:
We ask that you give us at least 24 hours’ notice for any appointment rescheduling or cancelling.  This allows us to be more available to our patients by making that time slot available to another patient.  If you “no show”, a fee may be charged as per our uninsured service policy.

Medication Prescribing Policy:
This office follows evidence-based guidelines for all prescriptions, including antibiotics, opioids (narcotics), and medications for stress-related conditions.  The prescribing of some potentially habit-forming medications may require that a contract be signed between the patient and physician.

Uninsured Services:
Not all services are covered by the Medical Services Plan (MSP) in BC.  Our doctors bill patients for these services at rates in keeping with provincial guidelines.  Payment is due when the service is rendered.

CLICK HERE to see our Frequently Asked Questions

Dr. Jeanne Mace

Dr Mace is originally from Penticton. After a year as a Rotary Exchange student to South Africa she completed her BSc in Biology at Queen’s University. She returned to British Columbia for medical school and in 1997 she earned her MD at UBC  and in 1999 she completed her Family Medicine Residency in Vancouver. Initially she practiced inner city medicine in Vancouver and then rural family medicine in Geraldton, Ontario. In 2002 she relocated back to her beloved Okanagan where she has practiced since. Dr Mace continues to provide “cradle to grave” medicine (from obstetrics to palliative care and everything in between). She enjoys teaching medical students and family medicine residents. She is a member of the Sexual Assault Response Team at KGH ER as well as a founding member of the Central Okanagan Divisions of Family Practice.

Take a look at the Central Okanagan Pathways Community Service Directory for general information about local services, useful handouts and videos.