Surrey-Newton Urgent and Primary Care Centre (UPCC)
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Appointments
- In Person
To Book
- Call our office
- Walk-ins accepted.
- Please call ahead to make sure the UPCC can meet your care needs.
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Clinic Information
The Surrey-Newton UPCC is for patients who require medical attention within 12 – 24 hours but are not emergent.
If you need urgent care, your first step is to register as a patient.
1. Register as a patient
You will need your BC Services Card with your Personal Health Number. Choose one of these two ways to register:
- Call your nearest Urgent and Primary Care Centre.
or - Go to your nearest Urgent and Primary Care Centre. Please note: Going to the Centre does not mean you will get help faster. People with the most urgent medical concerns are helped first.
2. Speak to an urgent care nurse
After you register with a UPCC, the next step is to speak to an urgent care nurse. A nurse will call you on the phone within 24 hours. Most people are called within two hours. The nurse will ask you more questions about your health concern.
3. Get the care you need
The nurse may ask you to come to the Urgent and Primary Care Centre at a certain time to see a member of the care team. Or, the nurse may give you suggestions for how you can get the care you need.
Call 9-1-1 or go to the Emergency Department for serious symptoms like chest pain, head injuries or a broken bone.
Examples of when to use urgent care:
- Cuts that need stiches
- Skin, sinus or lung infections
- New wounds, including burns
- New or worsening pain
- New mental health issues such as low mood, anxiety or depression
- New nausea and diarrhea
- New pain or burning when peeing
If you do not have a primary care provider and are looking for a family doctor or nurse practitioner please register online here.
- Call your nearest Urgent and Primary Care Centre.
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Clinic hours
MON TUE WED THU FRI SAT SUN 9:00 am - 9:00 pm 9:00 am - 9:00 pm 9:00 am - 9:00 pm 9:00 am - 9:00 pm 9:00 am - 9:00 pm 9:00 am - 9:00 pm 9:00 am - 9:00 pm Primary Care appointment hours Monday to Friday: 9:00 am – 5:00 pm
Urgent Care hours Monday to Friday: 2:00 pm – 9:00 pm
Weekends and Statutory Holidays: 9:00 am - 9:00 pm
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Flu Shot Information
- For information on booking a flu vaccine CLICK HERE
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Resources
Take a look at the Surrey – North Delta Pathways Community Service Directory for general information about local services, useful handouts and videos.